Shop Policies

 

ORDERS

When you place your order Bliss & Bale will promptly send an email notifying you that we have received your order. Your order will begin shipment within 24 business hours. 

 

SHIPPING

Bliss & Bale offers free ground shipping or expedited 2-day shipping for an additional cost. We will send a 2nd email notifying you when your order has begun shipment, listing the courier, tracking number and expected arrival date. Bliss & Bale cannot be held responsible for transit times once an order begins shipment as this is the responsibility of the courier.



LOCAL DELIVERY

Local delivery is a great option for those who need their order in a hurry. For gift sets in stock, local delivery can typically be fulfilled within the same day or next day. Local delivery costs $25 and is available within 10 miles of Mountain View, CA. See local delivery details.

SUBSTITUTIONS 

There may be times when we have to substitute individual items within a gift set because a vendor changes their products or the items pictured are not meeting our quality standards. If this happens, we will substitute the affected items with similar replacements of equal or greater quality.